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A belief can shape which examples you notice and which ones you overlook.
Confirmation bias is the tendency to favour information that supports an existing belief. It can enter before you make a judgment: through the question you ask, the source you choose or the incident you remember.
If you believe a colleague is unreliable, a late reply may stand out while several timely replies pass unnoticed. A fairer check uses the same standard for evidence on both sides. Ask what would count against the belief, then look for it deliberately.
A manager remembers two missed deadlines but has not counted the projects delivered on time. Reviewing the whole record could change the picture.
Looking for contrary evidence does not mean treating every claim as equally credible.
Psychology 2e — Problem Solving
OpenStax contributors · OpenStax, Rice University
CC BY 4.0. Rewritten as a self-contained explanation; the example and reflection are Vakataka additions. No source images reproduced.
Source edition: 2024-10-03T13:37:36Z
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